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Innovative Customised CRM (Customer Relationship Management) system for small & medium-sized businesses (06 IL ILMI 0EI8)
An Israeli SME has developed a modular CRM system suitable for SMEs and business companies. Advantages over those on the market include its flexibility, modularity and cost-efficiency allowing a customer to install, configure and use it himself. The company is looking for strategic partnership based on integration of the products, common development and testing of the new products, adaptation to new markets, etc.
Country: Israel
Type: OFFER
Date: 15.05.2011
An Israeli company specialises in development of modular software. The company has products lines suitable for SMEs. The company has already implemented the Customer Relationship Management system to hundreds of users. After almost 7 years of development the company has launched the next generation of CRM, which functions as a perfect modular system, for easy and simple management of customer databases.
The CRM system is a modular Customer Relationship Management software system that contains customer profile database, process management and smart messaging capabilities in the same package. The product customisation capability for business requirements and client characteristics as well as database flexibility form a world-new solution that enables smart management of the business customers in order to maximise customer loyalty.
The system may be installed on the customer's PC as a local station, local network, remote network and Web interface. There are different types of modules integrated with the system such as Calendar, Email, Tasks, Help Desk, Sales, Support, Reminders, and Campaign Manager. The CRM system is fully integrated with e-mail messages and SMS providers.
Innovative Aspects:
Innovations: innovative modular software platform and innovative design of CRM system.
Advantages:
1. Flexibility and user-friendliness of the system concerning the clients needs and changes in their data.
2. The price a client pays depends on the amount of modules used - resulting in cost-efficiency of the system offered.
3. Fast (approx. 1 to 2 hours) and easy installation of the system by a client himself.
4. Integration with multiple external databases and devices.
5. The system can be used in both local network and Internet environment.
Degree of development:
Patents/Rights: Copyright(s) registered
Requested Cooperation: License Agreement, Technical consultancy, Quality control, Maintenance, Joint further development, Testing of new applications, Adaptation to specific needs, Joint Venture Agreement
- Type of partner sought:
IT organisations ISPs, deployment companies.
- Specific area of activity of the partner:
Deployment and integration companies:
* CRM arena.
* ERP (Enterprise Resource Planning) interfaces.
* PDA application development.
* CTI interface.
* E-mail marketing.
* Team collaboration.
* Visualisation of data.
* Data analysis and reporting functions.
* Communication solutions.
- Task to be performed:
Local marketing, sales, distribution, customer support (Tier-1,2).
- Technical assistance provided:
The company will be T3 and R&D support, and will develop specific applications according to customer requirements.
Type of Organisation:
Status: UPDATE
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